Carers Trust Thames has been operating in this area since 1980. Today, the charity works in South Northamptonshire, Milton Keynes, Buckinghamshire, Hillingdon, Hounslow, Ealing, Kensington and Chelsea. We are proud of our roots as a charity founded to support unpaid carers, relieving the stresses and strains that they experience through caring for their family, friends, and neighbours. We are part of the Carers Trust national network, the UK’s largest charity that supports carers.
Our charity still provides respite breaks for carers, but because the families we support also require many other services, we have expanded our remit to include care at home, information, and advice as well as:
Employing around 165 staff members, you can find out more about our team here. Also regulated by the CQC, our latest inspection results are below.
Carers Trust Thames supports both adults and children with numerous disabilities and health conditions. We offer a person-centred approach that is flexible to the needs of the client, promoting their independence and choice. Many of our services are free - funded by social care contracts, budgets, or grants – however we also support people funding their own care.
We are regulated by the CQC, and you can learn more about our latest inspection results below.
Stephen Mortimer, Chief Executive
Stephen has significant experience, beginning his career as a teacher and then running his own business before moving into charity management. He has a passion for health and social care and is keen to build on partnerships, working to ensure that Carers Trust Thames is at the heart of integrated care and enables unpaid carers and those who they care for to be empowered to make their own choices about the care they receive.
Deputy Chief Executive (Hillingdon/West London)
Piera joined Carers Trust Thames in May 2016 after 12 years working within mental health services at Rethink Mental Illness and 3 years working in learning disabilities at Yarrow Housing. She is experienced in managing carer/family support services, taking a holistic approach to care and support services and developing effective partnership working.
Karen Bonnick, Area Manager (Hillingdon/ West London)
Karen joined Carers Trust Thames in January 2018 after work with INS, Hounslow had ended. During her time with INS (Intergrated Neurological Services), many carers were being supported and Karen was made aware of Carers Trust Thames.
Danielle Conroy, Area Manager (North Bucks and Milton Keynes)
Danielle has worked for Carers Trust Thames for the past 15 months. She has 18 years of experience in the care field, from domiciliary care for the elderly to supporting people with learning disabilities and managing a home for people with autism. Danni was promoted internally from a locality manager position, so knows our organisation and its processes very well.
David McCullagh, Chair
David has been involved with Carers Trust Thames, previously Crossroads, since 1995, when he started supporting the Buckingham and Winslow charity. He is currently chair of the board with responsibility for working with the chief executive and the board to achieve our strategic objectives.
David is chair of his parish council and sits on the board of the Kingston Community Shop, of which Carers Trust Thames is a beneficiary. David is very hands-on in this role and works tirelessly to support the staff and volunteers of the shop. After a degree in agriculture, David spent his working life as an agronomist, helping farmers in all aspects of their crop production.
Stephen has been a trustee for many years, starting with Hillingdon Crossroads and moving to Carers Trust Thames when the charities merged. He currently chairs the HR strategy sub-committee. His family was the recipient of care and support from Hillingdon Crossroads, and he has always felt a keen need to support other carers. Stephen’s career includes 30 years’ management experience in the aviation industry, in a variety of operational and strategic senior roles. He was worked on mergers and acquisitions, TUPE, policy development, employee relations, communications, and all aspects of employment law. More recently, Stephen developed expertise in change, project management, and planning for London underground, and now works as an HR consultant. Stephen is Chair of Healthwatch Hillingdon. He has previously worked as an adviser for Citizens Advice and also been a panel chair for Investors in People.
Pauline became a trustee for Crossroads Hillingdon in 2005 and served as chair for 5 years, and then joined the board of Carers Trust Thames after the charities merged. Pauline has also received support from the charity in the past, after her family member received care. Pauline spent 25 years working in FTSE 100 companies at a senior level, and also worked with Brunel University on their MBA programme as well as working as a business consultant for 12 years.
Stephen Sharples, Vice-Chair and Secretary
Stephen and his family have been linked with Carers Trust Thames for more than 30 years. Hillingdon Crossroads helped care for his disabled son in the early 1980s and his late wife, Francette, was on the committee that set up South Bucks Crossroads in 1986, continuing as a trustee until the merger with Aylesbury and Wycombe Crossroads in 2007.
Carers Trust Thames provided care for Francette in 2016 so Stephen has recent experience as a carer and as a beneficiary of the charity’s services. Stephen has been a trustee for many years, firstly with South Bucks Crossroads and through many mergers and changes. Stephen is company secretary and vice-chair of trustees, as well as sitting on the finance and governance sub-committee.
Stephen’s professional career was with National Air Traffic Services and the Civil Aviation Authority, as an engineer and then as the corporate health, safety and environmental adviser. In 2003, Stephen became an assessor for the Health and Social Care NVQs/Diplomas, which he continues to do for Carers Trust Thames pro bono.
Ijaz joined Carers Trust Thames in January 2015 as a trustee after being a mentor to one of the charity’s area managers for 3 years previously. Ijaz serves on the HR strategy sub-committee of the organisation to assist with strategic staffing matters and has recently joined the Finance and Governance Sub-Committee.
Ijaz is a member of the Institute of Chartered Accountants after qualifying as a chartered accountant in 1973. He worked in the oil industry and retired after 35 years as a director of treasury, tax and planning for an American oil company. Since April 2013, Ijaz has volunteered with Citizens Advice as an adviser and helps vulnerable people with their debt, benefits, and housing problems.